Digital items are non-returnable and non-refundable. If you have an issue with a digital purchase, please reach out to hello@mamukeeto.com for assistance. Physical items can be returned for a full refund within 14 days of delivery if they're in their original packaging and like new condition. If the item is opened, a partial refund can be processed upon return of the item. For these types of returns, the buyer is responsible for the cost of return shipping. Please email hello@mamukeeto.com to initiate a return request. If an item arrives significantly damaged, dirty, or otherwise unusable, please contact us at hello@mamukeeto.com for a refund, return, or a replacement. If returning the items, return shipping will be paid by Mamukeeto. If an item arrives incorrectly sized or otherwise in good condition, but not usable by you or the item recipient, please contact us at hello@mamukeeto.com for a refund, return, free alteration, or reshipment. If returning the item for a refund or alteration, return shipping will be paid by Mamukeeto.